Acceptance of These Terms

By accessing the Servora website, creating an account, placing an order, or using a Servora VPS service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and any policies or service-specific terms referenced throughout the website.

If you do not agree with these Terms of Service, you should not purchase, activate, access, or use Servora VPS services.

Servora VPS Hosting Services

Servora provides virtual private server hosting services with configurations that may include CPU resources, RAM, storage, bandwidth, network connectivity, IP allocation, operating system options, server locations, and other features described on the applicable product page.

VPS specifications, availability, operating system choices, locations, pricing, included resources, and other service characteristics may vary between products. Customers should review the product information displayed at the time of purchase before completing an order.

Account Registration & Responsibilities

Certain Servora services may require customer account information for order processing, service delivery, billing, authentication, or support. Customers are responsible for providing accurate and current information required for their account and order.

Customers are responsible for protecting their account credentials, authentication information, VPS credentials, API credentials, and other access information associated with their services.

• Provide accurate information when creating or using an account.
• Keep account and authentication information confidential.
• Use your VPS and account only for legitimate and lawful purposes.
• Notify Servora if you identify suspicious account activity.
• Maintain appropriate security for software and credentials installed on the VPS.

Orders, Product Information & Pricing

An order represents a request to purchase the VPS service identified in the applicable checkout or order confirmation. Product information should be reviewed carefully before payment, including the selected configuration, operating system, location, billing period, price, and any included features.

Servora may correct obvious pricing, product description, availability, or technical configuration errors. If an order is materially affected by such an error, Servora may contact the customer to clarify the order or provide an appropriate resolution.

Payments & Transaction Information

Servora currently prioritizes PayPal as a payment method for eligible VPS orders. Additional payment methods may be introduced as the checkout infrastructure expands. The payment methods actually available during checkout are the methods enabled for the applicable transaction.

Customers are responsible for ensuring that payment information submitted through the selected payment provider is accurate and authorized for use. Payment processing is subject to the applicable terms and policies of the relevant payment provider.

Servora aims to maintain clear order and fulfillment records. PayPal's published materials state that applicable transactions involving intangible goods or services may require evidence that the purchase order was fulfilled or that the service was delivered or accessed. :contentReference[oaicite:1]{index=1}

VPS Provisioning & Digital Delivery

Servora VPS services are digitally delivered services. After successful payment processing and order verification, the selected VPS is processed according to the provisioning workflow applicable to the purchased product.

VPS configuration and access information may be provided through the customer account, order-related communication, email, or another delivery method stated for the relevant service.

Responsible & Lawful VPS Usage

Servora VPS resources are intended for legitimate uses such as websites, web applications, software development, testing, databases, business applications, APIs, and other lawful workloads that are compatible with the purchased service.

Customers must not use Servora infrastructure to conduct activities that violate applicable laws, regulations, third-party rights, payment-provider rules, or Servora policies.

PayPal's published Acceptable Use Policy also requires users to comply with applicable law and restricts various categories of prohibited activity. Customers using PayPal to purchase Servora services remain responsible for complying with the applicable payment-provider requirements. :contentReference[oaicite:2]{index=2}

VPS Security & Customer Responsibility

VPS customers generally have significant control over the software, applications, accounts, and data installed on their server. Customers are responsible for configuring and maintaining their VPS appropriately.

• Use strong authentication credentials.
• Apply appropriate operating system and application updates.
• Restrict unnecessary network ports and services.
• Maintain appropriate backups for important data.
• Protect SSH, RDP, API, database, and application credentials.
• Monitor server activity and investigate suspicious behavior.

Servora may provide infrastructure and service-level assistance, but customers remain responsible for the security and configuration of software, applications, accounts, and data they install or manage on their VPS.

Suspension, Restriction & Termination

Servora may restrict, suspend, or terminate access to a VPS or account where reasonably necessary to protect infrastructure, customers, networks, payment systems, or third parties, or where there is a suspected violation of these Terms, applicable law, provider requirements, or acceptable-use rules.

Circumstances may include serious security incidents, abusive network activity, unlawful use, fraudulent activity, unauthorized access attempts, payment problems, or other conduct that creates a material risk to the service or third parties.

Refunds, Cancellations & Service Changes

Refund eligibility, cancellation conditions, service credits, and applicable exclusions are governed by the Servora Refund Policy and any terms specifically displayed for the purchased VPS service.

Customers should review the applicable refund and cancellation information before purchasing. A refund request does not automatically guarantee approval, and eligibility may depend on the specific service, billing period, usage, timing, and applicable policy conditions.

Support & Service Assistance

Servora provides support for questions related to orders, VPS configurations, service access, billing information, and general service usage according to the support scope associated with the purchased service.

Customers should provide relevant order information and a clear description of the issue when requesting assistance. Support may require additional information to verify the account or service before changes can be made.

Service Availability & Liability

Servora aims to provide reliable VPS infrastructure and consistent service operations. However, VPS services depend on infrastructure, networks, software, upstream providers, maintenance activities, customer configuration, and other factors that may affect service availability.

Unless expressly stated otherwise for a specific service, Servora does not represent that a VPS will operate without interruption, delay, security incidents, or technical issues in every situation.

Customers are responsible for maintaining appropriate backups and recovery procedures for important applications and data. Servora should not be treated as a substitute for an independent backup strategy.

Changes to These Terms

Servora may update these Terms of Service when necessary to reflect changes to its services, infrastructure, payment methods, legal requirements, security practices, or operational policies.

Updated terms will apply from the time they are published on the website unless a different effective date is stated. Customers should review the current version of the Terms of Service when purchasing or continuing to use Servora services.