Maintaining a Safe VPS Environment

This Abuse Policy applies to VPS services, accounts, websites, applications, network activity, content, and infrastructure operated through Servora.

Customers are responsible for the activity performed through their VPS and for maintaining reasonable security controls over their systems and credentials.

Legitimate VPS Workloads

Servora VPS services are intended for lawful and legitimate infrastructure use, including:

Activities That Are Not Permitted

Servora does not permit VPS services to be used for unlawful, fraudulent, abusive, or harmful activity, including:

• Malware, ransomware, trojans, viruses, or other malicious code.
• Unauthorized access to systems, accounts, networks, or data.
• Phishing, credential theft, impersonation, or deceptive websites.
• Fraudulent transactions, payment abuse, or financial deception.
• Unauthorized distribution of stolen or unlawfully obtained data.
• Copyright, trademark, or other intellectual property infringement.
• Activities designed to disrupt, damage, or interfere with third-party systems.
• Any activity prohibited by applicable law or the Servora Terms of Service.

Responsible Network Activity

Network activity must not create unreasonable security, availability, or operational risks for Servora, other customers, network providers, or third parties.

Customer Security Responsibilities

Customers should take reasonable measures to protect their VPS from unauthorized access and compromise.

• Use strong and unique administrative credentials.
• Keep operating systems and installed applications updated.
• Restrict unnecessary services, ports, and administrative access.
• Monitor unusual CPU, storage, network, and authentication activity.
• Investigate suspected compromise promptly.
• Contact Servora when assistance is required regarding a service-related security issue.

Honest Service & Payment Use

Customers must provide accurate information when ordering and managing Servora services. VPS infrastructure must not be used to facilitate fraudulent transactions, deceptive schemes, identity misuse, or payment-related abuse.

Servora may review activity that creates reasonable concerns regarding fraud, unauthorized transactions, misleading representations, or violations of applicable payment or service requirements.

Responsible Use of VPS Resources

VPS resources are provided for legitimate customer workloads. Customers should operate services in a manner that does not create unreasonable or sustained risks to infrastructure stability, network performance, security, or other services.

Activities that generate significant abuse, security, or operational concerns may be investigated and may require corrective action.

Abuse Review Process

When Servora receives a credible abuse, security, copyright, fraud, or network-related report, we may review the available information and take appropriate action under the applicable service terms and law.

In situations involving an immediate security, network, legal, or operational risk, temporary protective action may be taken while the matter is reviewed.

Report Abuse or Security Concerns

If you believe a Servora VPS is being used for malicious, fraudulent, unlawful, or materially abusive activity, please provide the relevant information through our support channel.

Useful information may include the affected domain, IP address, timestamps, URLs, screenshots, logs, evidence of abuse, and a clear description of the reported activity.