Information We Collect

We may collect information that you provide when creating an order, contacting support, or using Servora services. This may include your name, email address, billing details, contact information, order information, and information required to provide your VPS service.

How We Use Your Information

Servora uses personal information only where reasonably necessary to operate the website, process orders, provide VPS services, communicate with customers, deliver service information, provide support, prevent misuse, and meet applicable legal or regulatory obligations.

• Process and manage VPS orders.
• Provide VPS configuration and service information.
• Respond to customer questions and support requests.
• Maintain order, payment and fulfillment records.
• Protect our services against fraud, abuse and unauthorized activity.
• Meet applicable legal, regulatory and contractual requirements.

Payments & Transaction Information

Payments may be processed through third-party payment providers such as PayPal. Payment providers may process payment and transaction information under their own privacy policies and terms.

Servora may retain relevant order and transaction records necessary to confirm payment status, provide the purchased VPS service, manage customer support, handle disputes, and maintain appropriate business records.

VPS Delivery & Service Information

After successful order processing, VPS configuration and access information may be provided through the delivery process stated on the relevant product or service page.

Servora may maintain records relating to order processing, service provisioning and digital delivery so that completed services can be properly managed and supported.

When Information May Be Shared

Servora does not sell customer personal information as part of its ordinary VPS service operation. Information may be shared with service providers where necessary to operate the website, process payments, provide infrastructure, deliver services, maintain security, or comply with legal obligations.

Third-party providers may process information according to their own applicable terms and privacy policies.

Data Security

Servora takes reasonable administrative and technical measures to protect information against unauthorized access, misuse, alteration, disclosure or loss.

No online transmission or storage method can be guaranteed to be completely secure. Customers should also protect their account credentials and VPS access information.

Cookies & Website Technologies

Servora may use cookies and similar technologies to support essential website functions, remember preferences, improve website performance, understand website usage, and support security.

Your browser may provide controls for managing or disabling certain cookies. Some website features may not function correctly if essential cookies are disabled.

Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to request access, correction, deletion, restriction or other legally available privacy rights.

Requests may be subject to identity verification and applicable legal requirements, contractual obligations, security needs, and legitimate record-retention requirements.

Data Retention

Servora retains information for as long as reasonably necessary to provide services, maintain customer and transaction records, resolve disputes, prevent misuse, maintain security, and satisfy applicable legal or accounting requirements.

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.

Contact Servora

If you have a privacy question, request, or concern, please contact Servora through the official support channel available on our Contact page.